A-Z Guide

The Milwaukee Bucks Foundation hosts a 50/50 Raffle powered by Sky High Marketing at Milwaukee Bucks home games. Raffle tickets are sold for $2 each from the time Fiserv Forum doors open to the public until the end of halftime. One lucky guest will take home half of the net proceeds from the game’s raffle ticket sales. The remainder goes to the Milwaukee Bucks Foundation to support community groups and programs across Wisconsin.    

The winning ticket number is announced in the third quarter. The guest who holds the winning ticket has until the end of the game to visit the Skybridge Ticket Resolution Office on the Main Concourse near Section 114 to claim the prize.  

For the winning raffle number and prize amount, please call the 50/50 Raffle hotline at (414) 227-0500, or visit bucks.com/5050 for more information.

To ensure all guests have a world-class experience, Fiserv Forum offers a wide variety of readily available accommodations for guests with disabilities and accessibility needs.  

Prior to visiting Fiserv Forum, guests are encouraged to call (414) 227-0504 or email guestfeedback@bucks.com with questions or accommodation requests.  

During events, guests may visit the Guest Services Desk on the concourse at Sections 120 and 212 for assistance.  

More information can also be found at: fiservforum.com/plan-your-visit/accessibility.

Accessible seating is available on all seating levels and in all premium spaces inside Fiserv Forum.  

Please refer to the Accessibility page for additional information. 

A height-adjustable changing table is in the Wellness Room on the Main Concourse at Section 113. To access the Wellness Room, please visit the Guest Services Desk on the Main Concourse at Section 120.

Fiserv Forum, Milwaukee Bucks and Levy Restaurants strive to promote responsible service and consumption of alcohol.  

FISERV FORUM ALCOHOL POLICIES 

• Alcohol sales are limited to two (2) drinks per guest, per purchase, with a valid, government-issued ID. 
• Anyone purchasing alcohol must present a valid personal ID and be at least 21 years old.  
• Alcohol may not be carried into or out of Fiserv Forum. 
• Alcohol sales end at the start of the fourth quarter of Milwaukee Bucks games, 10 minutes into the second half of college basketball games, and approximately 30 minutes before the conclusion of concerts, shows, or other events.  Any changes to alcohol cutoff time may be made, without notice, at the discretion of Fiserv Forum Management.  
• No alcohol will be sold to impaired guests, minors, or guests without a valid ID.  
• Guests passing alcohol to minors will be ejected and prosecuted.  
• Fiserv Forum, Milwaukee Bucks and Levy Restaurants reserve the right to refuse the sale of alcohol, and change policy without notice, at their discretion. 

Guests may request an American Sign Language (ASL) interpreter for all public, ticketed events at Fiserv Forum by calling (414) 227-0504 or emailing guestfeedback@bucks.com a minimum of two (2) weeks prior to attending the event. There is no charge to guests for this service.  

There are five (5) Fiserv Forum guest entrances:

• Atrium (Main Entrance): East side of the arena next to the Deer District Plaza at Vel R. Phillips Avenue between Juneau and Highland Avenues. Inside the arena, the Atrium’s open space is connected to the Ticketmaster Box Office at the north and Bucks Pro Shop at Fiserv Forum at the south and has accessible access to the arena concourses. Please see Ticketmaster Box Office or Bucks Pro Shop at Fiserv Forum for more information.
• Skybridge: Northwest Main Concourse at Section 114 and connected to the third level of the 5th Street Parking Structure.
• Johnson Controls (JCI): Northwest corner of the arena at the intersection of 6th Street and Juneau Avenue.
• BMO North: Northeast corner of the arena at the intersection of Juneau and Vel R. Phillips Avenues, directly across from The Trade Hotel.
  • For Milwaukee Bucks games, this entrance is exclusive for premium space ticket holders, BMO cardholders, and guests needing accessible accommodation (along with their parties).
  • For other events, the designation of this entrance varies. Please see the specific event information for entry guidelines.
• BMO East: Northeast corner of the arena near the intersection of Juneau and Vel R. Phillips Avenues, to the north of the Ticketmaster Box Office and facing the Deer District Plaza.
  • For Milwaukee Bucks games, this entrance is reserved for premium space ticket holders, BMO cardholders, and guests needing accessible accommodation (along with their parties).
  • For other events, the designation of this entrance varies. Please see the specific event information for entry guidelines.

For select concerts and events, additional access points may be used.

Assistive listening devices and headphones are available for complimentary rental at the Guest Services Desk on the Main Concourse at Section 120. The devices offer the in-house public address announcer feed for Milwaukee Bucks and Marquette Basketball games and select other events. 

There are four (4) BMO Automated Teller Machines (ATMs) inside Fiserv Forum:  

• Street Level: Inside the Ticketmaster Box Office Lobby (Accessible from the Deer District Plaza near the intersection of Juneau and Vel R. Phillips Avenues during business hours or from inside the arena on the north end of the Atrium during events)

• Main Concourse: Sections 109 and 120 

• Upper Concourse: At the top of the escalator near Section 227  

Baby changing stations are available in most restrooms, as well as in all Wellness Rooms.

Wellness Rooms are located:

• Main Concourse: Sections 104, 113 and 120
• Suite Level: Near Suites 1 and 17
• Upper Concourse: Sections 217 and 227

All bags smaller than 10” x 6” x 2” or clear bags smaller than 14” x 14” x 6”may be screened and enter at any entrance. 

Non-clear bags larger than 10” x 6”x 2” but not exceeding 14” x 14” x 6” must be x-ray screened prior to entry.  Please use the designated bag screening lanes for entry.

Medical accommodation bags and infant/childcare bags are subject to additional screening. Please use the designated bag screening lanes for entry.

No backpack, large duffle or luggage is allowed at any time.

Additional bag restrictions may apply for specific events, please see the individual event page, the event Know Before You Go communication or contact guestfeedback@bucks.com for more information.

Note: Bag policy is subject to change

Guests wishing to access a seating section during sporting events may be asked by Fiserv Forum team members to wait until there is a stoppage in play. 

Milwaukee Bucks mascot “Bango” has been entertaining Bucks fans since 1977 with his high-flying acrobatic dunks, daring stunts and funny antics. When he’s not flipping around Fiserv Forum, Bango is busy making more than 250 appearances in the Milwaukee community every year. 

APPEARANCE REQUESTS 

BUCKS GAMES 

Before and during Milwaukee Bucks games, Bango can often be found greeting guests on the Main Concourse.  Due to his busy schedule, Bango is not able to make special appearances with guests during Bucks games. 

PRIVATE EVENTS 

To request an appearance by Bango at a private event, please visit:   www.nba.com/bucks/entertainment/bango 

BANGO’S BIRTHDAY CLUB  

Guests ages 15 and older may register to receive a special birthday email from Bango during their birthday month:   

Guests can register at: www.nba.com/bucks/fans/birthdayclub  

BANGO’S KIDS CLUB  

Bango’s Kids Club presented by BMO is a free program for young Milwaukee Bucks fans ages 3 to 12 that offers special membership perks. Members receive monthly emails from the Bucks, as well as: 

• 10% off at the Bucks Pro Shop at Fiserv Forum  

• An official Bango’s Kids Club member certificate 

Guests can register for Bango’s Kids Club at:  www.nba.com/bucks/features/kids-club  

Banners, flags and signs larger than 11” x 17” are not permitted. Any banners, flags or signs exceeding size restrictions may be confiscated. Fiserv Forum Management reserves the right to confiscate any signage displaying content deemed to be inappropriate. Poles, sticks, or dowels used to hold banners, signs, or flags are not permitted. Banners, flags or signs may not be adhered to any surface or obstruct or limit the view of other guests.  

Battery-operated or light-up items are not allowed. Some exceptions may apply. Please see the specific event details for information or contact Fiserv Forum at guestfeedback@bucks.com or (414) 227-0504. 

Binoculars are permitted for events without lasers or other pyrotechnics that may cause harm to the users.  

In accordance with Fiserv Forum Bag Policy, binocular cases may not be larger than 10” x 6” x 2” and are subject to search.

Guests celebrating their birthday at Fiserv Forum may visit the Guest Services Desk on the concourse at Sections 120 or 212 to obtain a complimentary Birthday Certificate. 

Certificates are available in English and Spanish.

BMO is the official bank of the Milwaukee Bucks. The BMO Bucks Debit Mastercard gives Bucks fans the opportunity to show their team pride and receive special perks, including: 

• 20% off Milwaukee Bucks merchandise when using the BMO debit or credit card at the Bucks Pro Shops at Fiserv Forum or Bayshore Mall store 

• Quicker entry into Fiserv Forum for Milwaukee Bucks games through the exclusive BMO North or BMO East Entrances  

• Access to BMO Customer Appreciation Nights at select Milwaukee Bucks games 

For more information about the BMO Bucks Debit Mastercard, please visit:   

www.bmo.com/en-us/main/personal/checking-accounts/fancard/milwaukeebucks

The Bucks Mobile App presented by Motorola is the official app of the Milwaukee Bucks and Fiserv Forum. Guests can download the Bucks App in the Apple App or Google Play Stores. 

Guests can use the app to purchase and manage tickets to Milwaukee Bucks games, concerts and events at Fiserv Forum.  The Bucks App is also the easiest way to order concessions while at the arena, watch or listen to live games, and receive live scores, highlights, stats, news, and more.  

For more information, please visit: www.nba.com/bucks/mobile-app   

Bucks Health and Wellness is the cornerstone of the organization’s philanthropic efforts to address health disparities by providing accessible, preventative health solutions to underserved communities. It is an innovative preventative medicine and wellness program designed to help community members achieve healthier lifestyles. 

For more information, partnership opportunities, or to donate, please visit: www.nba.com/bucks/foundation

The Bucks Pro Shop at Fiserv Forum (located near the intersection of Highland and Vel R. Phillips Avenues) is open to the public:

• Tuesday through Friday: 11 a.m. to 6 p.m.
• Saturday and Sunday: 11 a.m. to 4 p.m.

1111 Vel R. Phillips Ave.
Milwaukee, WI 53203
(414) 918-6401

On Milwaukee Bucks game days, the Bucks Pro Shop at Fiserv Forum is open to the public until two (2) hours before tipoff. It is open to ticketed guests starting one (1) hour before tipoff until approximately 30 minutes following the conclusion of the game.

For concerts, shows and other ticketed events, the Bucks Pro Shop is open to the public during its regular business hours. Additional in-arena Milwaukee Bucks retail locations closed during most concerts, shows and other ticketed events.

Hours are subject to change.

From inside the arena, guests can enter the Bucks Pro Shop from the south end of the Atrium (next to the Deer District Plaza near the intersection of Highland and Vel R. Phillips Avenues.)

ADDITIONAL IN-ARENA LOCATIONS:

MAIN CONCOURSE:

• Bango’s Workshop: Section 109 (Coming Fall 2025)
• Bucks Pro Shop: Near the top of the escalators at Section 103
• Bucks Pro Shop: Section 114
• Mitchell & Ness kiosk: Near the top of the escalators at Section 120
• Pro Standard kiosk: Section 110
• Lululemon kiosk: Section 108

UPPER CONCOURSE:

• Bucks Pro Shop: Section 218
• New Era kiosk: Section 227

BAYSHORE MALL LOCATION

5727 N. Centerpark Way
Glendale, WI 53217
(414) 918-6401

Store Hours:

• Monday and Tuesday: Closed
• Wednesday through Friday: 11 a.m. to 7 p.m.
• Saturday and Sunday: 11 a.m. to 6 p.m.

ONLINE STORE

Guests can shop the Bucks Pro Shop online at shop.bucks.com.

Guests may bring non-professional cameras into Fiserv Forum, unless otherwise specified by Fiserv Forum Management. Guests may not engage in commercial photography of any kind without the prior written approval of Fiserv Forum Management.  

Prohibited visual and audio equipment: 

• Flash photography  

• Monopods or tripods 

• Cameras with interchangeable or detachable lenses 

• Cameras with lenses greater than 3.5 inches long (including through the use of the zoom feature) 

• Selfie sticks  

• Audio/visual recording devices including, but not limited to: GoPro, Google Glass, Spectacles, etc. 

• Drones

Camping is not permitted on Fiserv Forum and Deer District property.  

At Milwaukee Bucks and Marquette Basketball games, guests with impaired hearing can view the Fiserv Forum public address announcements via the video board at the southeast corner of the arena seating area above Section 103. Guests who have difficulty viewing the video board should visit the Guest Services Desk on the concourse at Sections 120 or 212 for seat relocation.  

Guests also have the option to view in-game, real-time closed captioning of Milwaukee Bucks games on their personal mobile devices. The service begins when arena doors open to the public and concludes at the end of the game.  

To utilize this service, guests should visit www.captionedtext.com and enter the Event Confirmation Number.  

The Event Confirmation Number changes each game and can be found at the Guest Services Desk on the concourse at Sections 120 or 212.  

Fiserv Forum does not accept cash transactions at the Ticketmaster Box Office, concession stands, or retail locations. Cashless payment options include credit/debit cards (Visa, Mastercard, Discover, American Express), Bucks.com and Fiserv Forum gift cards, Apple Pay, Google Pay, and prepaid cards. 

Guests may exchange cash for a prepaid card that can be used throughout the arena at the following locations: 

• Event Level: Inside the Ticketmaster Box Office Lobby and Bucks Pro Shop (Next to Deer District Plaza on Vel R. Phillips Avenue between Juneau and Highland Avenues) 

• Main Concourse: Sections 104 and 119  

• Upper Concourse: Section 219 

Guests needing to charge electronic devices at events may utilize the chargeFUZE service. Self-service machines allow guests to rent portable charging blocks throughout the arena for a fee.   

• Event Level: Inside the BMO Club (for guests with valid access)  

• Main Concourse: Sections 104 and 109 

• Upper Concourse: Sections 205 and 225 

The Milwaukee Bucks charitable ticket program allows schools, community groups, nonprofit organizations, and charitable organizations to experience Bucks basketball firsthand.  

Applications open in September. To apply online, please visit: www.nba.com/bucks/community/charitable-ticket-program  

For all Milwaukee Bucks and Marquette Golden Eagles games, children under 2 years of age are not required to have their own ticket if they are sitting on the lap of a ticketed adult. 

Ticketing requirements for concerts and special events may vary. Please contact the Ticket Office at (414) 227-0511 for more information. 

Guests must check child safety seats/baby car carriers at the Guest Services Desk on the concourse at Sections 120 or 212. Exceptions may be made for guests with tickets on the Suite Level or for other premium spaces. For safety reasons, child safety seats/baby car carriers may not be positioned on top of arena seats, chairs or tables, or obstruct guest walkways.

The National Basketball Association, the Milwaukee Bucks and Fiserv Forum personnel are committed to creating a safe, comfortable, and enjoyable sports and entertainment experience. NBA fans and guests of other events at Fiserv Forum have a right to expect an environment where: 

• Players and performers respect and appreciate each and every fan 

• Guests will enjoy the basketball and event experience free from disruptive behavior, including foul or abusive language and obscene gestures 

• Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner 

• Guests will sit only in their ticketed seats and show their tickets when requested 

• Guests who engage in fighting, throwing objects or attempting to enter the court, stage, or other performance area will be immediately ejected from Fiserv Forum 

• Smoking is not permitted anywhere inside Fiserv Forum, on the Plaza, or on sidewalks directly adjacent to Fiserv Forum 

• Obscene or indecent messages on signs or clothing will not be permitted 

• Guests will comply with requests from Fiserv Forum staff regarding arena operations and emergency response procedures 

The Fiserv Forum staff have been trained to intervene when necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behavior to the nearest usher, security guard, or guest services staff member. Guests who choose not to adhere to this Code of Conduct will be subject to ejection, without refund, and revocation of their season tickets. They may also be in violation of local ordinances resulting in possible arrest and prosecution. 

The NBA, the Milwaukee Bucks and Fiserv Forum personnel thank you for adhering to the provision of the Code of Conduct for Fiserv Forum Guests. 

Guests may carry in communication devices used for medical necessity, such as tablets and Augmentative and Alternative Communicators. Guests carrying these devices should alert a Fiserv Forum Security team member when entering the arena.  

Guests with a compliment, comment, question, or feedback are encouraged to email guestfeedback@bucks.com or call (414) 227-0504. 

During events, guests may visit the Guest Services Desk on the concourse at Sections 120 and 212 for assistance.  

Levy Restaurants is the exclusive concessionaire of Fiserv Forum. Founded in Chicago in 1978, Levy Restaurants is recognized as one of America’s fastest growing and most critically acclaimed restaurant companies and is the leader in premium sports and entertainment dining.  

Concession stands and portables are located throughout Fiserv Forum.  

Consessions Map: www.fiservforum.com/plan-your-visit/concessions

MOBILE ORDERING

Mobile concessions ordering through the Bucks App is available for most games, concerts, shows, and events, and allows guests to place and pay for orders from many concessions stands and bars from their seats.  

To place a mobile concessions order on the Bucks App: 

• Select “Mobile Ordering” 

• Select the desired concession stand or bar location and menu items 

• Select “Checkout” and add payment information  

• Guests receive a text when their order is ready for pickup  

More information can be found here: www.nba.com/bucks/mobile-app

WALK-UP ORDERING

Walk-up ordering is available at most concessions stands, portables and bars.  

General Information/Questions: (414) 227-0504 or guestfeedback@bucks.com 

Mailing Addresses: 

Milwaukee Bucks 
1543 N. 2nd St.  
6th Floor 
Milwaukee, WI 53212 

Deer District  
1215 5th St. 
Milwaukee, WI  53203 

Fiserv Forum 
1111 Vel R. Phillips Ave. 
Milwaukee, WI  53203 

Marquette Basketball  
Al McGuire Center 
770 N. 12th St. 
Milwaukee, WI 53233 

The Milwaukee Bucks believe in the power of basketball to inspire change and strengthen the community. The Corporate Social Responsibility team is committed to engaging Bucks employees, players, and partners in meaningful programs that create lasting impressions. 

The goal is to use the Bucks platform and brand to provide opportunities for the next generation to learn, grow, and succeed, drive positive change throughout the community, and with our partners, to collaborate on impactful initiatives that address critical community needs. 

To learn more, please visit: www.nba.com/bucks/community   

The Deer District Plaza is the large open space in the center of Deer District at Vel R. Phillips Avenue between Juneau and Highland Avenues. The Deer District Plaza features year-round entertainment and dining options. It is also connected on its west end to Fiserv Forum’s Ticketmaster Box Office, the Bucks Pro Shop at Fiserv Forum, and Fiserv Forum’s Atrium—the arena’s main entrance. 

For more information on Deer District Plaza events, please visit deerdistrict.com.

Effective April 20, 2024, to register for Fiserv Forum’s Designated Driver program, the driver of a vehicle parked near Fiserv Forum must pledge not to consume alcoholic beverages while at Fiserv Forum. The designated driver must be at least 21 years of age, have a Fiserv Forum parking receipt or digital parking pass for that event, and a valid driver's license. The designated driver will receive one coupon for one (1) complimentary fountain beverage from one of three concession locations that is good for the day in which the designated driver is registered only. Participants may register at Guest Services located on the concourse behind Section 109 or Section 212 from the time Fiserv Forum doors open until one hour after the ticketed start of the event. 

All bags are subject to security inspection. Guests may carry wallets, purses, fanny packs and crossbody bags smaller than 10” x 6” x 2” into the arena. Exceptions will be made for diaper bags no larger than 14” x 14” x 6” and bags needed for medical necessity. These bags will receive additional screening prior to entry.  

The Fiserv Forum Bag Policy is subject to change without notice. 

Guests may not carry food and beverage items into Fiserv Forum.  Exceptions may be made for guests with special dietary needs and restrictions. 

Please contact Fiserv Forum at guestfeedback@bucks.com or (414) 227-0504 a minimum of five (5) days before visiting the arena for authorization. 

Guests should use the Bucks Mobile App presented by Motorola to access their game tickets.  

If game tickets were purchased directly through Ticketmaster, guests may also use the Ticketmaster app to access their tickets.  

The Bucks and Ticketmaster apps are available for download in the Apple App or Google Play Stores. 

For assistance with digital ticketing on game or event days, please visit the Ticketmaster Box Office located on the Street Level near the intersection of Juneau and Vel R. Phillips Avenues adjacent to the Deer District Plaza. 

Guests assume all risks for tickets purchased through sources other than Ticketmaster or the Milwaukee Bucks. Screenshots of event tickets are not valid for entry.  

Please see the Bucks Mobile Ticketing Guide for additional information:  www.nba.com/bucks/mobile-tickets

Arriving from the West on Interstate 94 (I-94) 

Option 1: Take I-94 east toward downtown to I-43 North. Take Exit 72C though the Kilbourn Avenue Tunnel. At the first set of stoplights, turn left on 6th Street and proceed two blocks north to Juneau Avenue. The main entrance to Fiserv Forum is two blocks east near the intersection of Juneau and Vel R. Phillips Avenues.  

Option 2: Take I-94 east toward downtown to I-43 North. Take Exit 73A McKinley Avenue and merge right on McKinley Avenue to 6th Street. Turn right on 6th Street and proceed one block south to Juneau Avenue. The main entrance to Fiserv Forum is two blocks east near the intersection of Juneau and Vel R. Phillips Avenues.  

Arriving from the South on Interstate 94 (I-94) or Interstate 43 (I-43)  

Take I-94 north toward downtown Milwaukee. Take I-43 north and use Exit 73A to McKinley Avenue. Merge right on McKinley Avenue and proceed to 6th Street. Turn right on 6th Street and proceed one block south to Juneau Avenue. The main entrance to Fiserv Forum is two blocks east near the intersection of Juneau and Vel R. Phillips Avenues. 

Arriving from the North on Interstate 43 (I-43)  

Option 1: From I-43 South take exit 72E and proceed south on 11th Street about one block to Highland Avenue. Turn left on Highland Avenue. Proceed five blocks east to 6th Street and turn left. Take 6th Street north one block to Juneau Avenue. The main entrance to Fiserv Forum is two blocks east near the intersection of Juneau and Vel R. Phillips Avenues. 

Option 2: From I-43 South, take exit 73A to McKinley Avenue. Turn left and proceed east on McKinley Avenue to 6th Street.  Turn right on 6th Street and proceed one block south to Juneau Avenue. The main entrance to Fiserv Forum is two blocks east near the intersection of Juneau and Vel R. Phillips Avenues.

MILITARY TICKET OFFERS

The Milwaukee Bucks offer discounted tickets to select games for active members of the U.S. Military. To be eligible for a discount, active U.S. Military members must verify their military status at: https://ID.me  

Tickets purchased through this offer are not eligible for resale.  

To view Milwaukee Bucks military ticket offers, please visit:  www.gofevo.com/group/Militaryticket

STUDENT RUSH TICKETS

College students can sign up to receive special Milwaukee Bucks Student Rush discounted ticket offers to select games. Ticket offers are sent to registered members on the day of select games. Ticket inventory is limited and available on a first-come, first-served basis.  

For more information and to register for the Milwaukee Bucks Student Rush Program, please visit: www.nba.com/bucks/fans/student-rush

MARQUETTE BASKETBALL  

Current Marquette University students should visit gomarquette.com for more information on student tickets.  

BUCKS BMO CREDIT/DEBIT CARDS

BMO is the official bank of the Milwaukee Bucks. Fans who use their BMO Debit or Credit Card at the Bucks Pro Shop at Fiserv Forum or Bayshore Mall store receive 20% off their purchase. Exclusions apply.  

MILITARY

The Bucks Pro Shop at Fiserv Forum offers a 10% discount on retail merchandise to all Active, Reserve or Career Retired members of the U.S. Armed Forces. Military personnel must present their DoD ID or DD-214 to receive the discount. The discount is valid on Milwaukee Bucks merchandise at Fiserv Forum only. Exclusions apply.  

The Milwaukee Bucks are proud to donate to many worthy causes to support the community. Donation requests must meet the following guidelines: 

• All requests must be received at least 45 days prior to the scheduled event 

• The organization must be in Wisconsin  

• The organization must be a charitable, 501(c)3 organization  

• Youth-focused organizations will be given priority, especially those with an emphasis on at least one of the following categories: Education, Literacy, Health and Wellness, Safety and Violence Prevention, Teamwork, Leadership, Recreation, and Community 

• The Milwaukee Bucks do not donate to third parties fundraising on behalf of another organization or cause 

Donation requests must be submitted online at: www.bucks.com/donations

Arena doors typically open 60 minutes before the scheduled tipoff for Milwaukee Bucks and Marquette Basketball games and start time for concerts, shows and other events. Times are subject to change. Please visit the specific event page for event information. 

Nine (9) drinking fountains or “bubblers” are located throughout the arena: 

• Event Level: Outside both entrances to the BMO Club, accessible to courtside or floor seats  

• Main Concourse: Sections 104, 109, 114 and 120 

• Suite Level: Near Suite 19  

• Upper Concourse: Sections 218 and 227

Guests may be dropped off at the following locations near Fiserv Forum: 

• Juneau Avenue near the intersection of Vel R. Phillips Avenue  

• The intersection of Highland Avenue and Vel R. Phillips Avenue 

• Dr. Martin Luther King Jr. Drive between Highland and Juneau Avenues 

Guests with disabilities or mobility requirements are strongly encouraged to be dropped off on Juneau Avenue near the intersection of Vel R. Phillips Avenue. This location provides the closest access to the BMO East and BMO North entrances, which serve as the arena’s dedicated ADA-accessible entry points for most public, ticketed events. 

Parking is not permitted at these locations.

There are 7 Guest elevators throughout Fiserv Forum located in the northeast corner (by Section 120), southeast corner (by Section 102), and northwest corner (by Section 113).

Fiserv Forum team members are trained to assist guests during emergencies.  In the event of an emergency evacuation of the arena, guests should remain calm and follow the instructions given by arena team members, security personnel and public address announcements.  

All current Milwaukee Bucks/Fiserv Forum job opportunities are posted online at bucks.com/careers. For job opportunities with ABM, Levy Restaurants, and Interstate Parking, please see their contact information below: 

ABM: www.abm.com/careers

Levy Restaurants: www.levyrestaurants.com/join-our-team 

Interstate Parking: interstateparking.com/employment 

Please see Arena Entrances.

Located at:

• Atrium, connecting to the Main Concourse
• East end of the Main Concourse connecting to the Suite Level and Upper Concourse
• Johnson Controls Entrance connecting to the Main Concourse
• BMO Entrance connecting to the Mezzanine Club

Fiserv Forum and Deer District offer unique and accommodating event spaces to host groups of 25 to 450 people on event and non-event days.  

To learn more about private rental opportunities, please visit: www.fiservforum.com/premium-experiences/private-events

Guests may only sit in their ticketed seats and must show their tickets when requested.  

All tickets purchased for Fiserv Forum events, whether the transaction occurred online, by mail, in-person or any other method, are subject to our Event Ticket Terms and Conditions. 

Milwaukee Bucks events are also subject to the Ticket Purchase Terms and Conditions available at https://www.nba.com/bucks/tickets/purchase-terms-and-conditions.

There are 14 all-gender, single-occupancy restrooms in the arena: 

• Event Level: Tunnel B (Leading to the court/event floor near Sections 103 and 104) 

• Mezzanine Level: North hallway near Sections 116, 117 and 118 and south hallway near Sections 105, 106 and 107 

• Main Concourse: Sections 103, 109, 114 and 120 

• Suite Level: Near Suites 1, 17, 21 and 34 

• Upper Concourse: Sections 213, 217 and 226 

• Sky Mezzanine (Potawatomi Club)  

MILWAUKEE BUCKS  

Letters to Milwaukee Bucks players or coaches should be addressed to the individual player or coach. Due to the high volume of mail received, the Milwaukee Bucks cannot promise a response to every letter. Please do not send any items of value, such as photographs, trading cards, basketballs or other memorabilia, as these items may not be returned.  

Please send fan mail to: 

Milwaukee Bucks 
Attention: Bucks Player or Coach 
Fiserv Forum  
1111 Vel R. Phillips Ave. 
Milwaukee, WI 53203 

MARQUETTE BASKETBALL  

Letters to Marquette basketball players or coaches can be sent to: 

Marquette Basketball  
Attention: MU Player or Coach  
Al McGuire Center 
770 N. 12th St. 
Milwaukee, WI 53233 

No firearms or weapons are allowed on the premises. 

First Aid Rooms are located on the Main Concourse at Section 110 and the Upper Concourse at Section 212. They are staffed during public, ticketed events by certified emergency medical personnel from the Milwaukee County Office of Emergency Management (OEM).  

Sharps disposal is available inside First Aid Rooms.

First Aid Rooms are on the Main Concourse at Section 110 and the Upper Concourse at Section 212. They are staffed during public, ticketed events by certified emergency medical personnel from the Milwaukee County Office of Emergency Management (OEM.)  

Sharps disposal is available inside First Aid Rooms. 

First-time guests to Fiserv Forum can obtain complimentary First Bucks Game, First Marquette Game, First Concert or First Visit Certificates at the Guest Services Desk on the concourse at Sections 120 and 212.  

Certificates are available in English and Spanish.

Fiserv Forum offers public and private tours of its world-class facility. Tours are not offered on game or event days.  

For more information, please visit: www.fiservforum.com/plan-your-visit/tours  

Located only steps from Fiserv Forum, GATHER at Deer District consists of 6,000 square feet of event space capable of hosting any type of private event. The modern space features floor-to-ceiling windows and sliding glass doors that open to an outdoor balcony overlooking Fiserv Forum and the Deer District Plaza.  

For more information, please visit: deerdistrict.com/places/gather-at-deer-district

Gift cards are not valid for concert or show-specific merchandise or concessions.  

Bucks.com and Fiserv Forum gift cards are available for purchase in any denomination at the Ticketmaster Box Office or Bucks Pro Shop at Fiserv Forum (next to the Deer District Plaza at Vel R. Phillips Avenue between Juneau and Highland Avenues), during regular business hours.  

Physical gift cards may be ordered online in denominations of $50, $75 or $100 at www.fiservforum.com/events/gift-cards

Fans may also purchase e-gift cards in any denomination between $25 and $500.  

Fans may redeem gift cards for Milwaukee Bucks tickets and tickets to most concerts and shows at the Ticketmaster Box Office during regular business hours, Fiserv Forum concessions stands, Bucks Pro Shop at Fiserv Forum, retail locations during Milwaukee Bucks games, and online at shop.bucks.com.

Gift cards are not valid for concert or show-specific merchandise or concessions.  

MILWAUKEE BUCKS AND FISERV FORUM: For group ticket sales inquiries for Milwaukee Bucks games and concerts, shows and events held at Fiserv Forum, please contact groups@bucks.com or (414) 227-0599.  

The Milwaukee Bucks have many unique and exciting opportunities for groups to create unforgettable experiences.  

• Anthem Buddies 

• Bucks Ballers 

• Bucks Band 

• Color Guard 

• Court of Dreams 

• Courtside Kids 

• High-Five Tunnel  

• High School Prep Series  

• Net Cutting  

• On-Court Photos 

• Postgame Free Throws 

• Pregame Pass 

• Primetime Dancers 

• Starting Lineup  

Availability is limited and restrictions apply.   

The Milwaukee Bucks also offer special programs and ticket packages for school, youth basketball, corporate and community groups.  

For group ticket sales and experience inquiries for Milwaukee Bucks games, please visit:  www.nba.com/bucks/tickets/groups or contact: groups@bucks.com or (414) 227-0599. 

MARQUETTE BASKETBALL: For group ticket requests, please contact the Marquette Ticket Office at (414) 228-GOMU or athletics@mu.edu.  

During events, guests may report misconduct or concerns directly to Fiserv Forum Management by texting the comment or concern and seat location to (414) 888-7797. Should further information be required, Fiserv Forum team members will respond via text or a phone call. Message and data rates may apply. 

Please see Code of Conduct.

Guests with a compliment, comment, question or feedback are encouraged to email guestfeedback@bucks.com or call (414) 227-0504. During Fiserv Forum events, guests may visit the Guest Services Desk on the concourse at Sections 120 or 212 to speak with a Guest Experience team member.  

Guests may not interfere with the progress of the game, concert, show, or event by: 

• Attempting to enter the court, stage or performance area.  

• Throwing objects onto or at the court, stage, performance area or seating areas.  

Guest Services Desks are located on the concourse at Sections 120 and 212.  

Guests can visit these locations to:  

• Receive arena and event information, directions and recommendations  

• Share feedback or seek resolution to a guest matter 

• Check strollers, child safety seats, wheelchairs and mobility devices 

• Obtain First Game, Concert or Visit Certificates and Birthday Certificates  

• Inquire about the Designated Driver Program  

• Report or be reunited with a lost child or individual  

• Request an assistive listening device, OneCourt device, sensory inclusion bag, wheelchair assistance or accessible accommodation  

• Obtain complimentary feminine hygiene products 

• Access a Wellness or Sensory Room 

• Report, claim or turn-in lost or found personal items

Headphones and other ear protection devices are allowed in Fiserv Forum.

The Milwaukee Bucks celebrate the culture and heritage of many of its diverse fans at games throughout the season.  

To learn more, please visit: www.nba.com/bucks/tickets/groups

To request housekeeping services or attention on game or event days, please text the request and location to (414) 888-7797 or visit the Guest Services Desk on the concourse at Sections 120 or 212.  

Kohl’s Court is a free family activity area on the Main Concourse at Section 120. During Milwaukee Bucks games, Kohl’s Court features photo opportunities, Bucks fun facts, and interactive experiences such as a balloon artist, face painters and a DJ.    

Fiserv Forum Management reserves the right to deny entry or remove any guest who: 

• Uses foul, profane or abusive language or makes obscene gestures of any kind, whether such language is directed at other fans, players, performers, personnel, employees or any other individual(s). Profane or aggressive taunts or cheers are not permitted.   

• Conducts themselves in a way that is deemed disorderly, unruly, or disruptive to other guests or threatens the safety of Fiserv Forum team members, workers, artists, performers, players, coaches, or officials. 

• Engages in fights or threatening behavior (physical or verbal). 

• Fails to adhere to acceptable levels of hygiene, which impedes the ability of other guests to enjoy the game, concert, show or event. 

Fiserv Forum is proud to hold Platinum LEED certification. LEED (Leadership in Energy and Environmental Design) Platinum certification is the highest level of achievement within the LEED certification system, signifying exceptional excellence in sustainability and building design. To achieve this, a building must score at least 80 points out of a potential 110, demonstrating leadership in areas such as sustainable sites, water efficiency, energy and atmosphere, materials and resources, indoor environmental quality, and innovation in design.  Fiserv Forum is one of only two LEED Platinum-certified arenas in the NBA.  

Through the State of Wisconsin Department of Transportation, fans can request Milwaukee Bucks license plates.  In addition to the regular registration fee, the Milwaukee Bucks plate fees include an issuance fee of $15, plus an annual $25 tax-deductible contribution to the Milwaukee Bucks Foundation.  

For more information, please visit: www.nba.com/bucks/foundation  

When indicated, through special offers or group ticket purchases, some tickets have loaded/added value where a monetary credit can be used at concessions stands or retail stores at assigned games at Fiserv Forum.  

To redeem loaded/added value ticket credit for concessions purchases, guests should log on to their account using the Bucks App. On the app’s home page, guests should select “Mobile Ordering” and select their order location and items to purchase.  When finished, guests should review the order and select the “Checkout” button on the top right corner to redeem the available credit for each ticket.  The redeemable value will be deducted upon checkout. 

Guests who prefer to place an in-person order at concessions stands should log on to their account using the Bucks App. They should select the event they are attending and then select the tab on the top right side of the mobile ticket to access a QR code to present to the concessions stand representative. The redeemable value will be deducted from the total amount owed.  

For retail purchases, guests should log on to their account using the Bucks App. They should select the event they are attending and then select the tab on the top right side of the mobile ticket to access a QR code to present to the Retail team member upon checkout. The redeemable value will be deducted from the total amount owed.  

For retail purchases, guests should log on to their account using the Bucks App. They should select the event they are attending and then select the tab on the top right side of the mobile ticket to access a QR code to present to the Retail team member upon checkout. The redeemable value will be deducted from the total amount owed.

Guests who lost or found an item while at Fiserv Forum should visit the Guest Services Desk on the concourse at Sections 120 or 212.   

All found items are logged into an online database and held for 30 days. To claim a posted item or file a claim for a lost item, please visit:  

www.fiservforum.com/lostandfound

Guests who file a claim for a posted item will be contacted by a Fiserv Forum Guest Experience team member to arrange a pick-up time.  

To report a lost person, please notify the nearest Fiserv Forum team member.  

Fiserv Forum is the official home court of the Marquette Golden Eagles Basketball program. Marquette’s Basketball team is a part of the NCAA’s Division I and a member of the Big East Conference.  

For program and ticket information, please visit: gomarquette.com/sports/mens-basketball 

Guests attending Marquette Basketball games must use the Marquette Gameday App to access tickets. The app is available for download in the Apple App or Google Play Stores. 

During games, Marquette merchandise is available for purchase at the Bucks Pro Shop at Section 114.  

Costume masks are prohibited, unless otherwise specified by the specific event or Fiserv Forum Management. Please see the specific event page for more information.  

Medical face masks are allowed.  

MILWAUKEE BUCKS 

Members of the media can request credentials or interviews by contacting Milwaukee Bucks Communications at (414) 489-2120. 

MARQUETTE BASKETBALL  

All credential and interview requests involving a Marquette Athletics staff member or student-athlete must be coordinated through the Marquette University Communications Office. Please contact (414) 288-6303 for more information.  

CONCERTS, SHOWS AND EVENTS 

Members of the media should contact Fiserv Forum at guestfeedback@bucks.com or (414) 227-0504.

Fiserv Forum is the official home court of the Milwaukee Bucks. The Bucks compete in the National Basketball Association (NBA) and the team is a member of the league’s Eastern Conference Central Division. The team was founded in 1968 and won NBA World Championships in 1971 and 2021.

The Milwaukee Bucks Foundation is the centerpiece of the Bucks’ commitment to the community. Launched in 2016, the Milwaukee Bucks Foundation provides financial support to nonprofit organizations throughout Wisconsin in the areas of youth education, youth health and wellness, community betterment and mentoring.  

For more information or to donate, please visit: www.nba.com/bucks/foundation

414 CREW  

The 414 Crew serves as the official hype team for the Milwaukee Bucks, engaging guests through live promotions, concourse activities, and giveaways. Additionally, they participate in community events throughout Wisconsin.  

Auditions are held in early September.  

For more information or to request an appearance from the 414 Crew, please visit: www.nba.com/bucks/entertainment/414-crew

BUCKS BEATS  

This talented group of musicians brings rhythm to the Fiserv Forum floor with its loud and boisterous sound on the drums. Bucks Beats performers can be found on the concourse before games and are featured throughout the games.  

Auditions are held in early September. 

For more information or to request an appearance by Bucks Beats, please visit: www.nba.com/bucks/entertainment/bucks-beats

BUCKS GRAND DANCERS  

The Bucks Grand Dancers are a world-famous dance group known for pumping up fans on the concourse before, during and after games.  All members are at least 55 years old, and have their age proudly displayed on their jerseys.  

Auditions are held in July. 

For more information or to request an appearance by the Bucks Grand Dancers, please visit:  www.nba.com/bucks/entertainment/grand-dancers

RIM ROCKERS  

This exciting team performs at Milwaukee Bucks game, in the community, and all around the world with its high-flying trampoline dunking. The Rim Rockers’ high-energy performances are geared to amaze and excite crowds every time they take the air. With flips, 360s, crazy pass combinations, and huge hang time, the Rim Rockers keep the crowd on the edge of their seats.  

Auditions are held in July.  

For more information or to request an appearance from the Rim Rockers, please visit: www.nba.com/bucks/entertainment/rim-rockers

YOUNG BUCKS 

Young Bucks are a talented group of dancers ages 7 to 13 years old who perform at select Milwaukee Bucks games and community events. 

Auditions are held in July.  

For more information, please visit: www.nba.com/bucks/entertainment/young-bucks  

Guests may use personal mobility devices including canes, crutches, walkers, wheelchairs (manual and power) and mobility scooters inside Fiserv Forum.  Guests not seated in designated accessible seating areas must check their devices at the Guest Services Desk on the concourse at Sections 120 or 212. 

MILWAUKEE BUCKS  

Auditions to perform the National Anthem at Milwaukee Bucks home games are held in fall. Those with interest in performing should email guestfeedback@bucks.com for more information.  

MARQUETTE BASKETBALL  

To submit a video audition to perform the National Anthem at Marquette Basketball home game, please visit: gomarquette.com/form/1084

CONCERTS, SHOWS AND EVENTS 

Fiserv Forum is not responsible for booking National Anthem performers for events not associated with the Milwaukee Bucks.  

Fiserv Forum has seven (7) private Wellness Rooms for nursing mothers. They feature furniture, electrical outlets, a sink, and changing table.  

Wellness Room locations: 

• Main Concourse: Sections 104, 113 and 120 

• Suite Level: Near Suites 1 and 17  

• Upper Concourse: Sections 217 and 227 

To access a Wellness Room, please visit the Guest Services Desk on the concourse at Sections 120 or 212 or the Lofts podium at the northeast corner of the Suite Level.  

Breast pumps, carrying cases, and soft-sided coolers used to store breast milk—no larger than 14” x 14” x 6”— are allowed in Fiserv Forum. Ice packs are not allowed.  Please alert a Fiserv Forum Security team member when entering the arena; storage items are subject to screening.  

Breast milk and formula are allowed to be carried into Fiserv Forum.  Guests should alert a Fiserv Forum Security team member when entering the arena if carrying in breast milk or formula.  

For questions prior to visiting Fiserv Forum, please email guestfeedback@bucks.com or call (414) 227-0504.  

Guests may not interfere with the ability of other guests to enjoy the game. Actions that are considered to impede the ability of other guests to enjoy the game include (but are not limited to): 

• Standing or sitting in vomitories, aisles, stairs or walkways 

• Standing, sitting, or leaning on rails or steps 

• Standing or resting legs or feet on seats 

• Holding guests on top of backs or shoulders 

• Holding signs or banners that block the view of other guests 

The only authorized sources for online ticket sales are: 

• Milwaukee Bucks: Bucks.com or Ticketmaster.com  

• Marquette Basketball: Gomarquette.com or Ticketmaster.com  

• Concerts, Shows and Other Events: Ticketmaster.com 

 Any other website, secondary ticket agency, or ticket broker is not a verified ticketing agent. Tickets purchased from an unverified agent may be counterfeit, stolen, or otherwise void and may not be valid for admission. Ticket scalping is prohibited on Deer District property. 

AUTOMOTIVE ASSISTANCE  

Guests needing automotive assistance should alert employees at the lot or structure where they parked.  

BICYCLES 

Complimentary bicycle parking is available at the street level of the 5th Street Parking Structure at the intersection of 5th Street and McKinley Avenue.  The bicycle parking area is adjacent to the main vehicle entrance on McKinley Avenue.  

Complimentary bicycle parking is also available in front of the Bucks Pro Shop at Fiserv Forum near the intersection of Vel R. Phillips and Highland Avenues.  

Bicycle riding is not permitted on Deer District property.  

BUS/SHUTTLE PARKING  

Fiserv Forum does not offer bus or shuttle parking.  

ELECTRIC VEHICLE (EV) CHARGING STATIONS 

Electric vehicle (EV) charging stations are available on Levels 2 and 3 of the 5th Street Parking Structure on 5th Street between McKinley and Juneau Avenues. Parking rates vary per event. Parking is available on a first-come, first-served basis.  

5TH STREET PARKING STRUCTURE  

Address: 1215 N. 5th St., Milwaukee 

The 5th Street Parking Structure is on 5th Street between McKinley and Juneau Avenues. It is accessible from McKinley Avenue.  

Fiserv Forum is directly across Juneau Avenue from the parking structure. Level 3 of the structure is connected by an enclosed Skybridge Entrance to the arena’s Main Concourse at Section 114.  

Guests who park in the structure are also recommended to use the Johnson Controls (JCI) Entrance at the intersection of 6th Street and Juneau Avenue.  

Parking rates vary per event. Parking is available on a first-come, first-served basis.   

Accessible parking spaces are on Levels 1 and 3 and are available on a first-come, first-served basis. Please alert a parking attendant if accessible parking is needed.  

Electric vehicle (EV) charging stations are available on Levels 2 and 3.  

Reserved parking spaces are available for select events. Please see the event listing on Ticketmaster.com for more information.  

HIGHLAND STRUCTURE  

Address: 1030 N. 6th St., Milwaukee  

The Highland Parking Structure is south of the intersection of 6th Street and Highland Avenue.  It is accessible from 6th Street.  

Parking rates vary per event. Parking is available on a first-come, first-served basis.  Accessible parking spaces are on Levels 1 and 3 and are available on a first-come, first-served basis. Please alert a parking attendant if accessible parking is needed.  

Reserved parking spaces are available for select events. Please see the event listing on Ticketmaster.com for more information.  

SPOTHERO 

SpotHero is a proud partner of the Milwaukee Bucks. Fiserv Forum guests can use the SpotHero website to secure a parking in advance of their visit at a discounted rate.  

Guests can reserve parking at: spothero.com

STREET PARKING  

Limited metered street parking is available near Fiserv Forum. City of Milwaukee parking rates and guidelines apply. 

VALET   

Valet service is not available for events at Fiserv Forum. 

Fiserv Forum does not accept fan mail or packages for visiting performers and artists, as Arena Management cannot confirm the intended performers will receive the items. 

Pets are not allowed inside Fiserv Forum.  Trained service animals, as defined by the Americans with Disabilities Act (ADA), are welcome. Service animals must be accompanied by their handler and trained to provide a specific service to their handler. Service animals may be asked to leave if the animal is out of control and the handler does not take effective action to control it, or if the animal is not housebroken.  

Player appearances are determined and scheduled ahead of the season by the team and are based upon availability. Individual requests cannot be met. 

Located directly adjacent to the Atrium, the Plaza features year-round entertainment and dining. For more information on plaza events, please visit deerdistrict.com. 

Fiserv Forum offers guests many unique opportunities to enjoy Milwaukee Bucks and Marquette Basketball games, as well as concerts, shows and events, in exclusive premium spaces.  

Rental opportunities include reserved parking, premier food and beverage options and exceptional views of the court, stage or performance area.  

Tickets to all premium spaces allow guests to utilize the exclusive BMO North or BMO East Entrances near the intersection of Vel R. Phillips and Juneau Avenues, across from The Trade Hotel.  

For more information or to secure a premium space rental for a Milwaukee Bucks or Marquette Basketball game, or a scheduled concert, show or event, please visit www.nba.com/bucks/tickets/premium or call (414) 227-0842.

For all private event inquiries, please click here. 

The following items are not allowed to be brought into Fiserv Forum: 

• Aerosol cans 

• Alcohol or illegal substances  

• Any type of ball, including basketballs, (without authorization of Fiserv Forum) 

• Audio/visual recording devices (including GoPro, Google Glass, Spectacles, etc.)  

• Backpacks, oversized bags, luggage, and hard-sided bags or containers of any kind 

• Balloons  

• Batteries and devices containing batteries (without authorization of Fiserv Forum)  

• Brooms/broomsticks, sticks, poles or dowels 

• Clothing or accessories with sharp embellishments or décor deemed dangerous 

• Coolers (hard or soft-sided) 

• Costume masks or face coverings  

• Drones or model aircraft  

• Empty water bottles or drink containers (including plastic) 

• Explosives and fireworks 

• Food or beverages of any kind, including bottled water  

• Flashlights 

• Glass and metal containers including water bottles 

• iPads, tablets and laptop computers  

• Large banner, flags or signs greater than 11” x 17” 

• Laser pointers  

• Metal chains of any kind, including wallet chains 

• Metal or glass straws 

• Noisemakers (whistles, Birdies, plastic horns, foghorns/airhorns, etc.)  

• Open or concealed weapons of any type (firearms/ammo, knives of all sizes—including pocketknives, bats, clubs, box cutters, scissors)  

• Optical illusions (such as pinwheels or multi-colored umbrellas that may interfere with depth or distance perception)  

• Personal safety alarms (Birdies)  

• Professional cameras (with a detachable lens or zoom lens longer than 3.5 inches)  

• Projectiles (beach balls, frisbees, etc)  

• Self-defense sprays (Oleoresin Capsicum (OC) spray, pepper spray, mace, etc.) 

• Selfie sticks  

• Umbrellas greater than 12 inches long, golf umbrellas, umbrellas with pointed tips, or multi-colored umbrellas that are optical illusions 

Items not appearing on this list may still be prohibited at the discretion of Fiserv Forum Security if the items pose a potential threat to the safety of arena guests or violate arena policy. 

Exceptions will be made for items deemed medically necessary. Please contact Fiserv Forum at guestfeedback@bucks.com for prior approval at least five (5) days before visiting the arena or alert a Fiserv Forum Security team member at the arena entrance.  All items are subject to security screening.  

MILWAUKEE BUCKS  

Promotional giveaway items are available at select Milwaukee Bucks games. Restrictions and distribution points are specified for each promotion. Each eligible, ticketed, present guest will receive one (1) item after their ticket has been scanned, pending availability.  Buying, trading, soliciting and selling promotional items on Deer District property is prohibited.  

The season’s promotional giveaway schedule is found here:  www.nba.com/bucks/tickets/promos#giveaways 

MARQUETTE BASKETBALL  

Promotional giveaways are distributed at select Marquette Basketball games. Information and distribution guidelines are found at: gomarquette.com/sports/mens-basketball 

OTHER EVENTS  

Promotional giveaways may be distributed at concerts, shows, and other events. Please see the specific event information for details.  

Milwaukee Bucks fans can purchase single-game tickets: 

• Via the Bucks App  

• Online from Bucks.com or Ticketmaster.com 

• In-person at the Ticketmaster Box Office at Fiserv Forum during open business hours.  The Ticketmaster Box Office is open on event days until approximately one hour after the start of the event.  Opening times vary per event.  From Labor Day through Memorial Day, it is also open on Saturday. 

For specific hours and information, please visit: www.fiservforum.com/events/ticket-office

Guests with a question, comment, compliment or feedback are encouraged to email guestfeedback@bucks.com or call (414) 227-0504. 

During events at Fiserv Forum, guests may visit the Guest Services Desk on the concourse at Sections 120 and 212 for assistance. Guests may also text their questions or concerns to (414) 888-7797 for help during events.  

Guests who leave Fiserv Forum during an event after their ticket has been scanned are not allowed to re-enter without an unused/unscanned ticket. Exceptions to this policy may be made in certain circumstances. Please contact a member of Fiserv Forum Security or Management for assistance before exiting the arena. 

Restrooms are on all levels of the arena. They are fully accessible for guests with disabilities, and most have baby changing stations.  

Complimentary feminine hygiene products are available, upon request, at the Guest Services Desk on the concourse at Sections 120 and 212.  Guests seated in premium areas should contact a Guest Service Representative for assistance.  

Sharps disposal is available in the First Aid Rooms on the concourse at Section 110 or 212.  

Restroom Locations: 

• Event Level: Tunnel A (Leading to the court/event floor near Sections 119 and 120) and Tunnel B (Leading to the court/event floor near Sections 103 and 104) 

• Mezzanine Level: North hallway near Sections 116, 117 and 118 and south hallway near Sections 105, 106 and 107 

• Main Concourse: Sections 102, 103, 104, 109, 110, 113, 114, 120, and 121 

• Suite Level: Near Suites 1, 17, 20, 31, and 34 

• Upper Concourse: Sections 203, 212, 213, 214, 217, 218, 226, and 227 

• Sky Mezzanine Level (Potawatomi Club)  

There are 14 all-gender, single-occupancy restrooms through the arena: 

• Event Level: Tunnel B (Leading to the court/event floor near Sections 103 and 104) 

• Mezzanine Level: North hallway near Sections 116, 117 and 118  

• Main Concourse: Sections 103, 109, 114 and 120 

• Suite Level: Near Suites 1, 17, 21 and 34 

• Upper Concourse: Sections 213, 217 and 226 

• Potawatomi Club  

MILWAUKEE BUCKS PRO SHOPS  

The Bucks Pro Shop at Fiserv Forum (located near the intersection of Highland and Vel R. Phillips Avenues) is open to the public: 

• Tuesday through Friday: 11 a.m. to 6 p.m.  

• Saturday and Sunday: 11 a.m. to 4 p.m.  

1111 Vel R. Phillips Ave. 
Milwaukee, WI 53203 
(414) 918-6401 

On Milwaukee Bucks game days, the Bucks Pro Shop at Fiserv Forum is open to the public until two (2) hours before tipoff.  It is open to ticketed guests starting one (1) hour before tipoff until approximately 30 minutes following the conclusion of the game.   

Hours are subject to change.  

From inside the arena, guests can enter the Bucks Pro Shop from the north end of the Atrium (next to the Deer District Plaza near the intersection of Highland and Vel R. Phillips Avenues.)  

Fans may also shop online at: shop.bucks.com

ADDITIONAL IN-ARENA LOCATIONS: 

MAIN CONCOURSE: 

• Bango’s Workshop: Section 109 (Coming Fall 2025)  

• Bucks Pro Shop: Near the top of the escalators at Section 103 

• Bucks Pro Shop: Section 114 

• Mitchell & Ness kiosk: Near the top of the escalators at Section 120  

• Pro Standard kiosk: Section 110  

• Lululemon kiosk: Section 108 

UPPER CONCOURSE: 

• Bucks Pro Shop: Section 218  

• New Era kiosk: Section 227 

CONCERTS/SHOWS/EVENTS   

Merchandise for concerts, shows, and other events varies per event.  

MARQUETTE BASKETBALL  

During Marquette Basketball games, Marquette merchandise is available for sale at the Bucks Pro Shop at Section 114. 

ONLINE STORE  

Fans can shop the Bucks Pro Shop online at shop.bucks.com.

Guests may exchange cash for a prepaid card that can be used throughout the arena at the following locations: 

• Event Level: Inside the Ticketmaster Box Office Lobby and Bucks Pro Shop (Next to Deer District Plaza on Vel R. Phillips Avenue between Juneau and Highland Avenues) 

• Main Concourse: Sections 104 and 119  

• Upper Concourse: Section 219 

Guests celebrating birthdays or other special milestones at Fiserv Forum during Milwaukee Bucks games may request the honored guest’s name be included on the scoreboard for a $100 donation to the Milwaukee Bucks Foundation. Requests must be submitted at least six (6) business days prior to the requested date. The message is typically displayed on the scoreboard following the halftime performance.  

To request a scoreboard message, visit: www.nba.com/bucks/scoreboard

Fiserv Forum does not accept scoreboard message requests for Marquette Basketball games or other concerts, shows and events.  

The Milwaukee Bucks offer full or partial-season ticket packages that include exciting and exclusive members-only perks.  

To learn more, please visit: www.nba.com/bucks/tickets/ 

The Season Ticket Member Headquarters is on the northeast corner of the Suite Level near the entrance to the Lofts. Season Ticket Members can meet with their ticket representatives at this location through the end of halftime.   

Season Tickets Members should use the elevator bank or stairwell on the Main Concourse at Section 120 or Upper Concourse at Section 227, or the Main Concourse escalator to the Suite Level near Section 121 to access the Suite Level.  

Members must present their Season Ticket Member ID to access the Suite Level.  

Guests requesting seat relocation should visit the Guest Services Desk on the concourse at Sections 120 or 212. Requests will be considered based upon circumstance and availability.

Sensory Inclusive Bags, provided in partnership with KultureCity, are available for complimentary rental during all public, ticketed events at Fiserv Forum. These bags are designed to reduce sensory overload and increase engagement for guests who experience sensory processing difficulties.  

Sensory Inclusive Bags include: 

• Noise-cancelling headphones 

• Fidget objects (such as tangle, mesh, noodle, spinners or push-and-pop bubbles) 

To obtain a bag, please visit the Guest Services Desk on the concourse at Sections 120 or 212.  

Fiserv Forum features two (2) spaces specially designed for guests who experience sensory processing difficulties or need a quiet space during events. The Sensory Rooms include a TV, carpeted walls, an anxiety-reducing cube, as well as other tools and amenities. They are on the concourse at Sections 110 and 212. 

To access a Sensory Room, please visit the Guest Services Desk on the concourse at Sections 120 and 212. 

Trained service animals, as defined by the Americans with Disabilities Act (ADA), are welcome. Service animals must be accompanied by their handler and trained to provide a specific service to their handler. Service animals may be asked to leave if the animal is out of control and the handler does not take effective action to control it, or if the animal is not housebroken.  

Pets are not allowed inside Fiserv Forum. 

Please see Banners & Signs.

Milwaukee Bucks fans can decorate their own signs, free of charge, before each regular season game, through halftime, at stations on the concourse at Sections 101 and 201. 

The Sixth Man Soiree is an exclusive charity event held at Fiserv Forum each spring that benefits the Milwaukee Bucks Foundation and Bucks Health and Wellness program.  

This remarkable experience promises an unforgettable evening to raise funds for our community. 

For more information, please visit: www.nba.com/bucks/sixthmansoiree  

The use of tobacco products in any form, including smokeless tobacco, electronic cigarettes (e-cigs), or vaping devices is prohibited inside Fiserv Forum and on Deer District property. Guests who choose to exit the arena during an event to smoke will not be allowed to re-enter without a new, unscanned ticket, unless otherwise advertised by Fiserv Forum Management.  

The following actions are prohibited on Deer District property without the prior written consent of Fiserv Forum or Milwaukee Bucks: 

• Solicitation of contributions or distribution of literature. 

• Engagement in any type of sales or donation collection activities. 

• Engagement in any commercial activities including, but not limited to, the display of signage or the offering of product samples. 

Stairs are located in the four corners of Fiserv Forum. In case of emergency, please use these stairs instead of elevators and escalators.

Please see Guest Policies.

Standing Room Only (SRO) tickets are available for select Milwaukee Bucks and Marquette Basketball games. An SRO ticket grants access to Fiserv Forum but is not a reserved seat and has no viewing area associated with it.  SRO tickets do not guarantee a view of the court or live game.  

Strollers are allowed on the concourse but may not be brought into seating areas. Guests must check strollers at the Guest Services Desk located on the concourse at Sections 120 or 212. 

Please see Premium Seating Information.

Please see Parking & Transportation.

Please see Parking & Transportation.

Please see Merchandise.

The Beer Garden, located on the northeast side of Deer District, is open to the public and features a partially covered outdoor area and 40-foot LED screen.  The Tap Room at the Beer Garden offers 20 domestic and craft beer lines, as well as a full bar experience.   

For more information, please visit: thebeergardenmke.com

Located on the Main Concourse at Section 119, The Market by Michelob ULTRA utilizes Amazon’s Just Walk Out technology, allowing guests to pick up drinks and snacks without having to wait in line. Guests insert their credit card into a reader when entering The Market by Michelob ULTRA. The technology detects what guests take from or return to shelves. The guest’s credit card is automatically charged as they leave the store.  

The Trade Milwaukee, an Autograph Collection Hotel by Marriott, is the official hotel of Deer District.  It’s located on Juneau Avenue between Vel R. Phillips Avenue and 5th Street, directly north of Fiserv Forum. The Trade is inspired by the city’s pioneering past and local culture that is forever moving forward and pays homage to the hardworking history and modern spirit of today’s Milwaukee. 

For more information or to make a reservation, please visit: thetradehotel.com

The Milwaukee Bucks host several theme nights throughout the season to celebrate the diverse stories, backgrounds and passions that unify the community.  

For more information and to view the schedule of this season’s Theme Nights, please visit: www.nba.com/bucks/fans/414-all 

Children ages 2 and under are not required to have their own ticket if seated on the lap of a ticketed adult for the duration of the game, show or event. Ticketing requirements are subject to change for select events. Please contact Fiserv Forum at guestfeedback@bucks.com or (414) 227-0504 for more information.  

• Guests will sit only in their ticketed seats and will show their tickets to Fiserv Forum team members when requested. Screenshots are not valid.  

• Guests with tickets for seats in Sections 101 to 122 must access their seats from the Main Concourse; they may not access their seats from the event floor. 

• If a wristband or credential is associated with access to a premium space, guests must display the wristband or credential to the assigned team member(s) to receive access. 

• Guests may not access any non-public areas of Fiserv Forum or Deer District without a proper ticket, pass, or credential.  

• Guests may not access premium or restricted areas without a valid ticket or credential to those areas.  

• Guests may not share or misuse tickets, passes, credentials, or wristbands. 

The Ticketmaster Box Office is inside Fiserv Forum. It’s accessible to the public from the Deer District Plaza at the intersection of Juneau and Vel R. Phillips Avenues. During events, it is accessible for ticketed guests from inside the arena’s Atrium. 

Guests may purchase tickets for Milwaukee Bucks home games, Marquette Basketball home games, and most Fiserv Forum publicly ticketed events at this location.  

The Ticketmaster Box Office is open to the public on event days until approximately one (1) hour after the start of the event.  Opening times and hours vary per event.  From Labor Day through Memorial Day, it is also open on Saturday. 

For specific hours and information, please visit: www.fiservforum.com/events/ticket-office

For upcoming event information or to purchase tickets online for Milwaukee Bucks games, Marquette Basketball games, or other concerts, shows or events at Fiserv Forum, please visit www.ticketmaster.com. 

The Milwaukee Bucks offer special ticket promotions for select games throughout the season.  

For more information, please visit: www.nba.com/bucks/tickets/promos

Guests may not upgrade existing tickets. Guests who would like an upgraded seat must purchase a new ticket at full price.  

AIRPORT  

Milwaukee’s General Mitchell International Airport (MKE) is located approximately seven (7) miles south of downtown Milwaukee.  

For more information, please visit: www.mitchellairport.com  

BICYCLES 

Complimentary bicycle parking is available at the street level of the 5th Street Parking Structure at the intersection of 5th Street and McKinley Avenue.  The bicycle parking area is adjacent to the main vehicle entrance on McKinley Avenue.  

Complimentary bicycle parking is also available in front of the Bucks Pro Shop near the intersection of Vel R. Phillips and Highland Avenues.  

Bicycle riding is not permitted on Deer District property.  

PUBLIC TRANSPORTATION  

The Milwaukee County Transit System (MCTS) has several bus routes that operate near Fiserv Forum.  Routes 19, 31, and 80 make stops within walking distance of the arena.  

To plan their trip, buy a ticket, and track their bus in real time, please visit:  www.ridemcts.com 

RIDESHARE & TAXI CABS 

Lyft is the official rideshare partner of Fiserv Forum and the Milwaukee Bucks.  

Lyft, other rideshare services, and taxi cabs drop off and pick up passengers at the intersection of Highland and Vel R. Phillips Avenues (near the Bucks Pro Shop). 

SHUTTLE DROP-OFF AND PICKUP LOCATIONS 

Shuttle drop-offs and pickups are located only at: 

• Intersection of Highland and Vel R. Phillips Avenues (near the Bucks Pro Shop) 

• Dr. Martin Luther King Jr. Drive between Highland and Juneau Avenues 

Parking is not permitted in these areas. 

VALET 

Valet service is not available. 

Please see Parking & Transportation.

Collapsible, solid-colored umbrellas no longer than 12 inches long are allowed. Umbrellas with pointed tips, golf umbrellas, and multi-colored umbrellas that are optical illusions are prohibited.  

• Guests may not possess firearms or other weapons, fireworks or other materials/items deemed hazardous or dangerous by Fiserv Forum Security. 

• Guests may not use devices such as (but not limited to) laser pointers, Birdies, sirens, whistles, or other items that may distract or interfere with the game play or performance. 

• Guests may not use wheeled footwear, hoverboards or skateboards inside Fiserv Forum. 

Please visit the Fiserv Forum, Milwaukee Bucks, and Marquette University websites for the latest news and information or to purchase tickets.  

Bucks.com 

Fiservforum.com 

Gomarquette.com  

Deerdistrict.com  

Fiserv Forum has seven (7) private Wellness Rooms for nursing mothers, guests practicing worship activities, and those needing a quiet space. They feature furniture, electrical outlets, a sink, and changing table.  

To access a Wellness Room, please visit the Guest Services Desk on the concourse at Sections 120 or 212 or the Lofts podium at the northeast corner of the Suite Level.  

Wellness Room locations: 

• Main Concourse: Sections 104, 113 and 120 

• Upper Concourse: Sections 217 and 227 

• Suite Level: Near Suites 1 and 17

Complimentary wheelchair service is available inside the arena for guests needing transportation from arena access points to and from their seats, and is available on a first- come, first-served basis. Guests who need this service should alert a team member when entering the arena or a Guest Services Representative inside the seating bowl. 

Fiserv Forum team members are not able to lift guests or transport guests outside of the arena.  

Guests with tickets for seats in Sections 101 through 122 must access their seats from the Main Concourse. Guests who are not able to use the stairs should visit the Guest Services Desk on the concourse at Sections 120 or 212 for seat relocation, pending availability.  

Wheelchair rental is not available. Guests who need mobility assistance for the duration of an event are encouraged to bring a personal wheelchair or mobility device.  

Guests who use mobility devices, but are not seated in accessible seating locations, must check their devices at the Guest Services Desk on the concourse at Sections 120 or 212.  Please contact a Fiserv Forum team member for additional assistance.  

Complimentary Wi-Fi is available inside the arena. To access the internet, connect to the “DeerDistrict” wireless network from your mobile device.  

Will Call tickets may only be picked up on the day of the event at the Ticketmaster Box Office by the guest whose name is on the tickets. Guests must present a valid government-issued photo ID at pickup.

The Wisconsin Herd is the proud NBA G League affiliate of the Milwaukee Bucks. The team is based in Oshkosh and plays its home games at Oshkosh Arena. 

To learn more or purchase game tickets, please visit: wisconsin.gleague.nba.com

The Milwaukee Bucks offer youth basketball camps across the state for young athletes of all skill levels and abilities during the summer, holiday breaks, and on select game nights.  

For more information, please visit: tnbabasketball.com/bucks