Health and Safety Policies

Fiserv Forum is committed to providing the safest environment for our employees and guests.  We are continuously monitoring the spread of COVID-19 at a national, state and local level, while adhering to all local health department rules in our evaluation of work and event protocols based on the most current situation. Please review the below carefully before attending an event at Fiserv Forum.


Leave Your Bags at Home

  • With the exception of medical or diaper bags, bags and purses are no longer permitted inside Fiserv Forum
  • Guests entering Fiserv Forum are limited to a wallet no larger than 4”x6”x1”

Arrive Early

  • All guests arriving for an event will be given an assigned checkin time for arrival to Fiserv Forum
  • Checkin times will begin at least 1 hour prior to the event, and you will be provided your check-in time in advance
  • Click here for Milwaukee Bucks Entry Group details

Masks Required

  • All guests ages 2 and older must wear a mask
  • Guests may remove their masks while actively eating or drinking in a fixed, seated location
  • Face shields or scarves may not be worn in place of a face mask, but may be worn in addition to a face mask
  • Bandanas, gaiters, costume masks, face coverings with vents and face coverings with only a single layer of fabric are not permitted

Maintain Physical Distancing

  • We have created lines inside and outside the arena with social distancing signage and markings for guests to observe in order to maintain a safe distance at all times
  • Tickets will be sold in pods so that you may sit with members of the party that came with you, while maintaining physical distancing from other guests at Fiserv Forum
  • Congregating with anyone outside of your party will be actively discouraged by Fiserv Forum staff and related signage

Wash Your Hands Often

  • Wash your hands often
  • Use soap and water to wash your hands for at least 20 seconds each time
  • Singleuse sanitizing wipes will be available upon request during each event and hand sanitizer stations will be located throughout Fiserv Forum
  • Please contact a Guest Experience staff member in your section for assistance or visit one of the Guest Concierge Desks on the Main and Upper Concourses to obtain additional sanitizing wipes

Stay Home If You’re Not Feeling Well

  • If you do not feel well or exhibit any symptoms of an illness, we ask that you stay home and do not come to Fiserv Forum
  • Prior to entering Fiserv Forum, all ticketed guests must complete a health screening questionnaire