Health and Safety Policies

Fiserv Forum is committed to providing the safest environment for our employees and guests.  We are continuously monitoring the spread of COVID-19 at a national, state and local level, while adhering to all local health department rules in our evaluation of work and event protocols based on the most current situation. Please review the below carefully before attending an event at Fiserv Forum.


Leave Your Bags at Home

  • With the exception of medical or diaper bags, bags and purses are no longer permitted inside Fiserv Forum
  • Guests entering Fiserv Forum are limited to a wallet no larger than 4”x6”x1”

Arrive Early

  • It is recommended that ticketed guests arrive as early as possible. This will ensure the smoothest and most convenient experience entering Fiserv Forum.

Mask Policy

  • Mask must be worn for all individuals regardless of vaccination status throughout the entire event
  • Face shields or scarves may not be worn in place of a face mask but may be worn in addition to a face mask
  • Bandanas, gaiters, costume masks, face coverings with vents and face coverings that are only a single layer of fabric are not permitted
  • Masks will be required when entering and while in your seats unless actively eating and drinking

Wash Your Hands Often

  • Wash your hands often
  • Use soap and water to wash your hands for at least 20 seconds each time
  • Singleuse sanitizing wipes will be available upon request during each event and hand sanitizer stations will be located throughout Fiserv Forum
  • Please contact a Guest Experience staff member in your section for assistance or visit one of the Guest Concierge Desks on the Main and Upper Concourses to obtain additional sanitizing wipes

Stay Home If You’re Not Feeling Well

  • If you do not feel well or exhibit any symptoms of an illness, we ask that you stay home and do not come to Fiserv Forum